Email us
Email is the fastest way to reach us for order questions: support@vape007.ca. Please include your order number if you have one. We reply within one business day.
Call or visit the store
Phone: +1 (647) 528-8273
Store: 8763 Bayview Ave Unit 118-16, Richmond Hill, ON L4B 0G3, Canada
Hours: Monday to Friday 11:00 AM - 10:00 PM, Saturday 12:00 PM - 8:00 PM, Sunday closed.
Picking up an online order? Please wait for the ready-for-pickup email before coming in - online items are prepared once they arrive at the store.
Before you write - quick answers
Delivery times and shipping costs: Shipping Policy and Delivery & Pickup.
Damaged or defective items: Return & Refund Policy.
Points and rewards: Vape007 Points. Common questions are answered in the FAQ on our home page.