Same-day
Local delivery
Only products marked Same-Day Delivery qualify. The checkout address must be in the local service area, the order must be placed before the cutoff, and driver capacity must be available.
GTAHamiltonWaterlooKitchenerCambridge
Address-based delivery
Check eligibility before expecting same-day delivery.
Same-day local delivery is only available for products marked Same-Day Delivery, and only when the checkout address, order time, and driver capacity are eligible. Other products may ship by regional delivery or be available for pickup after they arrive and the order is ready.
Regional
Regional delivery
Used for supported addresses outside the local same-day route, and for online-only items when same-day is not available.
Ottawa
Pickup
Richmond Hill
Pickup remains available when products are ready for collection. Online-warehouse items can be picked up after they arrive at the store.
8763 Bayview Ave Unit 118-16, Richmond Hill, ON L4B 0G3, Canada
Service notes
The product, address, and order time decide the available method.
Seeing a product online does not mean it is eligible for same-day delivery. Same-day appears only when the product is marked Same-Day Delivery and the address and timing pass checkout checks.
- Free delivery
- Eligible orders CAD $99.99+ may qualify for free same-day or regional delivery only when that shipping method appears at checkout.
- Same-day cutoff
- Orders should be submitted before 10:30 AM. Courier pickup is usually 11:30 AM to 1:00 PM, with delivery targeted before 10:00 PM.
- Age check
- Delivery and pickup require government-issued ID and legal-age verification at handoff.
- Notifications
- Customers receive email updates when the parcel is picked up, out for delivery, and delivered.
Delivery service pages
Check delivery by city.
These pages explain same-day and regional delivery rules for common service areas. Checkout still confirms the final option for the exact address.